The following are answers to some of the more typical questions. Do not hesitate to contact us if you have specific questions about your unique needs. firstname.lastname@example.org
IS YOUR PRODUCT AVAILABLE FOR YEAR ROUND PURCHASE?
There is NO shipping during the summer months of June, July & August. We may experience delays in shipping due to brief spikes in temperatures in May & September. Pick Up orders are available most of the year but on a very limited basis during the month of July; please email us before placing a pick up order this time of year to check on availability.
CAN WE PICK UP ORDERS?
Yes, only at the Anthony-Thomas Candy Company factory location at 1777 Arlingate Lane, Columbus, Ohio, 43228 during normal business hours of 8:00 AM to 4:00 PM, Monday through Friday. ALWAYS wait for confirmation that your order has been processed and is ready for pick up. Sorry, no weekend pick-up available. NO WALK IN OR PHONE ORDERS WILL BE ACCEPTED ...NO Exceptions.
HOW LONG DOES IT TAKE TO PROCESS MY ORDER?
It depends on supply and demand. However, Pickup orders are usually available within 2-3 business days and same day pick up is not available. We will notify you when your order is ready. Shipping Orders are usually shipped within three to five business days (weather permitting).
DO YOU PAY FOR YOUR ORDER IN ADVANCE?
If you wish to pay by credit card for either your pick up or shipped order then you must process your payment through our secure web site when placing your order. No credit card payment processing is available at our pick up location.
If you are paying by check, please bring the check with you when you pick up the order. If your order is being shipped, please send the check with the mail-in order form. Make checks payable to Nectar Candy Co. LLC.
School orders processed with a district approved purchase order are not required to pay upfront. PTA school orders may be eligible for 30 day invoicing...call us to discuss your options.
CAN I MIX THE DIFFERENT VARIETIES OF CANDY WITHIN ONE CASE?
No, candy bars are packed one kind per case, 180 bars per case, and 6 bags of 30 bars per case. ONE KIND PER CASE.
HOW MUCH DOES ONE CASE OF CANDY COST?
Candy bars are purchase for $90 per case.
HOW MUCH WILL MY ORGANIZATION MAKE?
Case profit is $90 (180 bars per case). 50% Profit on all candy bars / $ 1.00 selling price*
* Not including any applicable shipping cost.
IS THERE A MINIMUM ORDER?
NO, you can start with as little as one case. (Please keep in mind that there is only ONE kind of candy bar per case).
School District POs: Ten case minimum orders. No exceptions, please.
HOW DO I GET TO THE ANTHONY-THOMAS FACTORY?
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
MC / VISA / Discover / Money Orders / Bank Issued Checks
* NO CASH PAYMENTS ACCEPTED ...NO EXCEPTIONS
MORE QUESTIONS? PLEASE CONTACT US: 1-800-728-4055, or e-mail us: email@example.com